Your account may be suspended for any one (or more) of the following reasons:

• You have not uploaded a photo of yourselves;
• You uploaded a generic or stock photo;
• Your photo is of a single person, not a couple;
• Your profile is incomplete;
• You have marked email notifications as spam or reported MeetGayCouples to you ISP as a junkmail sender;
• You have violated other terms of use.

* If you are concerned about internet privacy, you can upgrade to a Premium membership to hide your photo, profile and updates from public view.

To re-enable your account, please contact us here. Once enable, you will have 24 hours to bring your profile into compliance with our site standards.

If you can't login, check to make sure that your "caps lock" key is off, as your password is CaSe SeNsItIvE. Remember, you login using your email address, not username. If you still cannot login, you can request to reset your password or contact us.

If you are absolutely sure that you want to delete your account, you can do so here. Please note that your account will be closed and your profile will be permanently deleted and irrecoverable!

To update your profile, click on Edit Profile. You can move through the different parts of your profile by clicking the tabs at the top of the page. This link also appears in the members toolbar at the top of every page.

You can update your email address by clicking on Account Settings. This link also appears in the toolbar at the top of every page.

Please review the topics on this page, as most common issues and questions are addressed. To report an error or problem not covered here, you can contact us here.

By default, most email notifications are turned on, meaning our system will send you a notice when another member posts a comment on your wall, invites you to be their friend, or sends you a private message. There are more than a dozen possible notifications.

To selectively turn email notifications "On" or "Off," click on Account Settings to make changes.

If someone is bothering or harassing you, upgraded members may block the offensive member. Refer to the help topic on blocking, found under the header "Privacy Features." If another member continues to harass you despite your efforts, you can contact us and we will investigate the problem.

You can report spam, pornography, or any other inappropriate content by clicking the "Report this Member" or "Inappropriate Content" link on the page containing the content you wish to report. If there is no link present, you may contact us here to describe the problem.

Absolutely. We do not share any personally identifying information about you to any third party, and we do not transmit or convey your email address in any communication between members. Click to review our entire Privacy policy.

This is a premium feature. If you have upgraded your account, you can make your profile private, and allow only members or your friends to view it. Click on Profile Privacy to manage settings for this, and other premium privacy features. If you have a free membership, you can upgrade here.

This is a premium feature. If you have upgraded your account, you may block any member from viewing your profile and contacting you. To do this, click the "Block this Member" link that appears below the photo on their profile. You can review your blocked list, and add members by Username, from the Profile Privacy page.

If you have a free membership, you will not see the "Block this Member" option until you upgrade.

This is a premium feature. If you have upgreaded your account, you may track views by by clicking on Privacy Settings from your Dashboard. Check "Yes" next to "Show Profile Views?” to enable this feature, and click the [Save Changes] button at the bottom of the page.

To see who viewed your profile, from your Dashboard, click the blue link in the lower left column “Who Viewed My Profile?” You will see most recent members who viewed your profile. Note that tracking begins once you enable the feature in Privacy Settings, so you will not see any listings prior to enabling this feature.

After you sign up, you must validate your membership by clicking the activation link that has been emailed to you. Once you have have completed this step, you will be able to login to the site.

Check your junk mail and/or spam folder. If you find our email there, be sure to mark it as "not spam" and add meetgaycouples.com to your address book or safe senders list.

If you have still not received the activation link, click here to resend it.